i was told my parcel would definately be delivered on Tuesday 28th October. When midday came I made a phone call to UPS to ask if they had any idea when my parcel would be arriving? They said it would definately be arriving by 7pm! At 6pm I called UPS again, the lady told me that my parcel wouldn't be coming after all. She would get the depot to call me back within 1 hour. It's now 6pm the next day, no phone call has been made to me at all. I have called UPS umpteen times!! Still there are NO answers. What am I to do. This is a very special birthday present, and if I don't get it soon, the birthday would have come and gone. UPS please help me. I thought you were a professional Company??
The service is very poor. I waited all day today for a delivery but no one came to deliver. I was told that an attempt was made to deliver but that was incorrect as I was waiting for delivery. If they made an attempt then they should have left a card stating " failure to deliver" . Nothing of this kind happened. I am fed up UPS has wasted my day and made false promise that some body will call. Biut no one ever did. Worst courier company. Will never use them again.